Frequently Asked Questions
What bills are included?
Rooms are advertised with bills included. Ask us to confirm the utilities, internet and any fair-use terms for the specific room before agreeing to a tenancy.
Will I need to pay a deposit?
A deposit may be required. We will explain the amount, payment arrangements and any applicable deposit protection before you commit.
How do I arrange a viewing?
Message us on WhatsApp with the room or town you are interested in. We will discuss availability and arrange a viewing. Ask about a video viewing if you cannot attend in person.
How long are tenancies?
The tenancy terms depend on the property and the applicable law. We will explain the agreement, notice requirements and any restrictions before you sign.
What are Right to Rent checks?
Landlords in England must check that adult occupiers have the right to rent. We will explain which documents or online share code are needed and how the check is completed.
Can couples share a room?
Some rooms may be suitable for couples, but this depends on room size, occupancy limits and the property licence. Please ask before applying.
Is parking available?
Parking varies by property. Ask about on-site spaces, street parking and any local permits before you arrange your move.
Are the rooms furnished?
Our advertised rooms are furnished. The furniture and shared facilities vary, so check the listing and confirm what is supplied at your viewing.
How do I apply via WhatsApp?
Use the WhatsApp button on a room page or message 07300 627446 with the room title, preferred town and intended move-in date. We will explain the next steps and any checks.
What if the room I want is already let?
Message us to join the waiting list and tell us your preferred town and moving date. You can also browse other available rooms; joining a waiting list does not guarantee an offer.